Treasure Rewards

Treasure is our loyalty programme. Members earn points on their purchases, move through tiers, and receive offers and invitations reserved for them.

No. Joining Treasure is free.

Register in our app or at https://my.trafalgarluxurygroup.com/, using the mobile number you shop with, so your account is linked to that number. Membership is immediate.

On eligible purchases in our stores and online. Most transactions qualify; some promotions are excluded.

It depends on your tier. Al Dana: 1 point for every 1 QAR spent. Al Jawhra: 2 points for every 1 QAR. Al Masa: 3 points for every 1 QAR.

Online, on every product page and in your total at checkout.

Al Dana, 0 to 9,999 points. Al Jawhra, 10,000 to 44,999. Al Masa, 45,000 or more.

Benefits differ by tier and can include private discounts, early access to promotions and invitations to events. Your app shows what applies to you.

By accumulating points. You can follow your progress in the app or at https://my.trafalgarluxurygroup.com/.

Use your registered mobile number at checkout and choose Treasure at the payment step. You can redeem any amount from 1,500 points upward, and pay the remainder by another method.

1,500 points = 10 QAR, at every tier.

Yes. Points and another payment method can be combined at checkout.

Yes, twelve months after they are earned. You will be told before they do.

The points earned on that purchase are deducted from your balance.

In the app, or at https://my.trafalgarluxurygroup.com/.

No. Points belong to one membership and cannot be transferred.

No. One membership per mobile number.

In your profile settings, in the app or at https://my.trafalgarluxurygroup.com/.

Treasure uses industry-standard security measures. Our privacy policy sets out how your data is handled.

Treasure may end a membership that breaches the programme terms. Terms may change, and members are told of significant changes by email or in the app.

Our customer care team, at customercare@aignerme.com.