Treasure Rewards

Our loyalty programme: how points are earned, what they are worth, and how to spend them.

Membership

  • Treasure is our loyalty programme. Members earn points on their purchases, move through tiers, and receive offers and invitations reserved for them.

  • No. Joining Treasure is free.

  • Register in our app or at https://my.trafalgarluxurygroup.com/, using the mobile number you shop with, so your account is linked to that number. Membership is immediate.

  • No. One membership per mobile number.

  • In your profile settings, in the app or at https://my.trafalgarluxurygroup.com/.

  • Treasure uses industry-standard security measures. Our privacy policy sets out how your data is handled.

  • Treasure may end a membership that breaches the programme terms. Terms may change, and members are told of significant changes by email or in the app.

Earning points

  • On eligible purchases in our stores and online. Most transactions qualify; some promotions are excluded.

  • It depends on your tier. Al Dana: 1 point for every 1 AED spent. Al Jawhra: 2 points for every 1 AED. Al Masa: 3 points for every 1 AED.

  • Online, on every product page and in your total at checkout.

  • Yes, twelve months after they are earned. You will be told before they do.

  • The points earned on that purchase are deducted from your balance.

Tiers

  • Al Dana, 0 to 9,999 points. Al Jawhra, 10,000 to 44,999. Al Masa, 45,000 or more.

  • Benefits differ by tier and can include private discounts, early access to promotions and invitations to events. Your app shows what applies to you.

  • By accumulating points. You can follow your progress in the app or at https://my.trafalgarluxurygroup.com/.

Redeeming

  • Use your registered mobile number at checkout and choose Treasure at the payment step. You can redeem any amount from 1,500 points upward, and pay the remainder by another method.

  • 1,500 points = 10 AED, at every tier.

  • Yes. Points and another payment method can be combined at checkout.

  • In the app, or at https://my.trafalgarluxurygroup.com/.

  • No. Points belong to one membership and cannot be transferred.

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