Shipping and Delivery

1.            SHIPPING & DELIVERY

1.1.           Delivery areas and timelines

a)     On the website, we deliver in UAE, KSA, QATAR, BAHRAIN, KUWAIT.*

b)      The following options are available for delivery to your address in the aforementioned countries*: see table below

*Working days are from Saturday to Thursday excluding local bank holidays.

d)     Orders are delivered daily (except on Fridays and public holidays depending on each country we currently deliver to).

e)     Orders placed outside working hours, after the cut-off time, and/or during any public holiday will be deemed placed on the first working day of the country following the Order's submission.

f)       Delivery timelines are estimated. We are not responsible for failures to deliver for reasons outside our reasonable control, including where you are not available to take delivery of your Order or request postponement.

g)     Order delivery may face delays during promotional activity, sale season, and public holidays.

h)     Once your order is ready for delivery, our customer service will contact you to schedule the date/hour of the delivery at your convenience.

1.2.           Delivery process

If there is no one at the address given who is able and competent to accept delivery of the products, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of the products.

1.3.           Shipping fees